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    như thị visabelle's Avatar
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    How to handle toxic people

    12 Ways Successful People Handle Toxic People


    Most sources of stress at work are easy to identify. If your nonprofit is working to land a grant that your organization needs to function, you’re bound to feel stress and likely know how to manage it. It’s the unexpected sources of stress that take you by surprise and harm you the most.

    Recent research from the Department of Biological and Clinical Psychology at Friedrich Schiller University in Germany found that exposure to stimuli that cause strong negative emotions—the same kind of exposure you get when dealing with toxic people—caused subjects’ brains to have a massive stress response. Whether it’s negativity, cruelty, the victim syndrome or just plain craziness, toxic people drive your brain into a stressed-out state that should be avoided at all costs.

    The ability to manage your emotions and remain calm under pressure has a direct link to your performance. TalentSmart has conducted research with more than a million people, and we’ve found that 90 percent of top performers are skilled at managing their emotions in times of stress in order to remain calm and in control. One of their greatest gifts is the ability to neutralize toxic people. Top performers have well-honed coping strategies that they employ to keep toxic people at bay.

    While I’ve run across numerous effective strategies that successful people employ when dealing with toxic people, what follows are 12 of the best. To deal with toxic people effectively, you need an approach that enables you, across the board, to control what you can and eliminate what you can’t. The important thing to remember is that you are in control of far more than you realize.


    1. They set limits (especially with complainers).
    Complainers and negative people are bad news because they wallow in their problems and fail to focus on solutions. They want people to join their pity party so that they can feel better about themselves. People often feel pressure to listen to complainers because they don’t want to be seen as callous or rude, but there’s a fine line between lending a sympathetic ear and getting sucked into their negative emotional spiral.

    You can avoid this only by setting limits and distancing yourself when necessary. Think of it this way: If the complainer were smoking, would you sit there all afternoon inhaling the secondhand smoke? You’d distance yourself, and you should do the same with complainers. A great way to set limits is to ask complainers how they intend to fix the problem. They will either quiet down or redirect the conversation in a productive direction.


    (source: https://www.success.com/12-ways-succ...PYmG1SvWDN1Clo)
    Last edited by visabelle; 07-07-2020 at 01:05 PM.
    "nhưng tôi biết rõ rằng tôi chỉ là một loài chim nhỏ hót chơi trên đầu những ngọn...mía lau."

 

 

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